AI that answers your customers — everywhere they message you.
Leaf replies to your customers on WhatsApp, Instagram and Facebook automatically, in your store's own voice. It knows your orders, answers the questions your team gets all day, and hands the tricky ones to a human — so no message goes unanswered.
- WhatsApp · Instagram · Messenger
- Connects to Shopify
- 100 free responses to start
Dashboard — conversation volume, how much the AI handled, and hours saved.
Your customers expect fast answers. All day.
They message you on WhatsApp, Instagram and Messenger — “Where's my order?”, “What's your return policy?”, “Is this back in stock?” Answering the same questions all day pulls your team away from real work, and slow replies cost you sales.
Everything it takes to answer well.
One assistant, one voice, every channel — with credits shared across all of them.
One assistant across every channel
Answers customers on WhatsApp, Instagram DMs and Facebook Messenger — all from one place, in a consistent brand voice.
Real answers about real orders
Checks your Shopify store for live status — fulfillment, tracking and cancellations — and replies with the real details.
Safe by default
Verifies the customer with a one-time code sent to the contact on the order before sharing any order details.
Knows when to hand off
When a question needs a human, Leaf hands the conversation to your team and flags it as “Needs attention.”
Answers in your own words
Add your policies and common answers to the Knowledge Base, and Leaf replies accurately and on-brand.
Proactive order updates
Messages customers automatically when their order is placed, shipped or cancelled — keeping them informed.
A dashboard that tells the truth
See conversations handled, busiest topics and hours of support saved — with honest numbers, never inflated.
A shared inbox for your team
Every conversation lands in one live inbox. Jump in anytime to take over — Leaf steps back automatically.
Meet customers where they already are.
Answers customer chats and sends order updates and notifications.
Replies to DMs — connect directly, no Facebook Page required.
Handles customer messages on your Page.
Live in three steps.
Connect your store
Link your Shopify store and the channels your customers use — WhatsApp, Instagram and Facebook.
Add your answers
Drop in your policies and FAQs so Leaf replies in your store's own voice.
Leaf takes it from here
It answers customers instantly, checks orders when asked, and hands off to your team when needed.
Simple, prepaid pricing.
Pay only for the automated responses you send. One credit is one reply — shared across WhatsApp, Instagram and Facebook. No subscription, no recurring billing. Every new store starts with 100 free responses.
Prices in USD. Purchases are billed securely through Shopify.
Good to know.
Do I need a subscription?
No. Leaf is prepaid — you buy credits, one credit covers one automated reply, and credits never expire.
What counts as a credit?
A credit is used only when Leaf sends a reply to a customer. Receiving messages and looking up order data are free.
Will Leaf answer questions it shouldn't?
Leaf hands off to your team whenever it isn't confident, and it verifies a customer's identity before sharing any order details.
Does it work with my store?
Leaf connects to Shopify to pull live order status, so it can answer real questions about real orders.
Turn your DMs into your best support channel.
Let Leaf handle the questions your customers ask all day — instantly, on every channel, in your voice. Start with 100 free responses.
